Role-Based Email Detector

Detect generic role accounts like info@, sales@ and support@ so you can label or remove them from your list.

The Role-Based Email Detector scans your list for generic role accounts — addresses like info@, sales@, support@, admin@, and contact@ that belong to a department or function rather than a named individual. These mailboxes are often shared, heavily filtered, or watched by several people at once, so they behave very differently from a personal business address when you are running outreach or transactional email.

By default the tool labels each address as role-based or personal without deleting anything, giving you a clear table to review before you decide what to do. If you prefer, a single option switches it into filter mode, returning only the personal addresses as a clean list. This makes it easy either to audit your list or to strip out generic inboxes that tend to lower reply rates and inflate complaint numbers.

Everything runs locally in your browser using JavaScript, so no data is uploaded and no account is needed. Paste or upload your addresses, choose whether to label or remove, and read the results with a summary of how many role accounts were found. Because processing stays on your device, even sensitive prospect lists remain completely private throughout.

Features

  • Detects a large set of generic role local-parts including info, sales, support, admin, hello, contact, and billing.
  • Recognises variations such as no-reply, do-not-reply, webmaster, and postmaster that signal automated or shared inboxes.
  • Labels each address as role-based or personal by default so nothing is removed until you decide.
  • Offers an optional filter mode that returns only the personal addresses as a clean, copy-ready list.
  • Matches role prefixes even when followed by separators, so support.uk and sales-team are caught correctly.
  • Summarises the list with counts of role-based versus personal addresses for a fast overview.
  • Exports the labelled table or the filtered list to your clipboard, CSV, XLSX, or TXT.

How to use Role-Based Email Detector

  1. Paste your email addresses into the input box, or upload a .txt or .csv file from your device.
  2. Leave the remove option off to label each address, or turn it on to return only personal addresses.
  3. Click the Detect roles button to scan the list and classify every address.
  4. Review the table or filtered output to confirm which addresses were treated as role accounts.
  5. Check the stats panel to see how many role-based and personal addresses were found.
  6. Export or copy the result for use in your outreach tool, CRM, or spreadsheet.

Benefits

  • Improves reply rates by letting you focus outreach on named individuals rather than shared inboxes.
  • Reduces spam complaints since generic role accounts are more likely to mark cold mail as unwanted.
  • Gives a non-destructive audit by labelling addresses so you keep full control over what to remove.
  • Speeds up list hygiene with an optional one-click removal of every detected role account.
  • Keeps sensitive prospect data private because all detection happens in your browser only.
  • Helps compliance-minded senders document why certain generic addresses were excluded from a send.

The detector inspects the local part before the @ symbol and compares it against a curated list of role and functional account names. It also trims common separators, so prefixes like sales-team, support.us, or info+eu are still recognised as role accounts rather than slipping through as personal addresses. This keeps detection robust across the many naming conventions companies use for shared mailboxes.

Because classification is based on the local part, an unusual personal address that happens to begin with a role word may occasionally be labelled as a role account, and a creatively named shared inbox might be missed. For that reason the default is to label rather than delete, so you can review the table first. When you are confident in the results, enable the removal option to output a clean list of personal contacts ready for import.

Frequently asked questions

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