Emails come in two fundamental formats: plain text and HTML. Plain text is exactly that — no images, no styling, no links styled as buttons. HTML email supports layout, images, branding, and rich formatting. Each has real strengths depending on your goal.
The trade-off is personal feel versus branded polish. Plain text often feels like a real one-to-one message and can dodge some spam filters; HTML enables design, tracking, and calls-to-action but is heavier and can trip filters if built carelessly. Most senders use both via multipart messages.
At a glance
Aspect
Plain Text Email
HTML Email
Formatting
None — raw text
Full layout, images, styles
Feel
Personal, one-to-one
Branded, marketing
Deliverability
Often strong, lightweight
Good if coded cleanly, heavier
Tracking
Limited (link clicks only)
Opens and clicks
Best for
Cold outreach, transactional notes
Newsletters, promotions, campaigns
When to use Plain Text Email
You're sending personal cold outreach that should feel human.
You want the lightest, most deliverable format.
The message is simple and doesn't need design.
When to use HTML Email
You're sending branded newsletters or promotions.
You need layout, imagery, and styled calls-to-action.
You rely on open and click tracking.
Verdict
Match format to intent: plain text for personal, conversational outreach and transactional simplicity; HTML for branded campaigns that need design and tracking. The best practice is to send multipart emails that include both a plain-text and an HTML version, so every client renders something clean and spam filters see a proper text alternative. Keep HTML lean to protect deliverability.